Returns & Refunds

Our Commitment to Quality

Due to the handcrafted and perishable nature of our chocolates, we do not accept general returns. However, your satisfaction is important to us, and we carefully review all concerns on a case-by-case basis.

If your order arrives damaged, incomplete, or incorrect, please contact us within the specified timeframe after delivery, including clear photos of the issue.

Resolution Options

• Replacement of damaged or incorrect items
• Store credit or refund (where applicable)
• Prompt and fair resolution

Our goal is to ensure every customer receives chocolates that meet our quality standards.